Hotel U Zlatého Stromu by BHG

Hotel with Old Prague atmosphere near the Charles Bridge

The unique Hotel U Zlatého Stromu is located directly in the historical centre of Prague, in Karlova St. 6, just a few steps from the Charles Bridge. We provide comfortable accommodation in 22 rooms at this exquisite location. Enjoy traditional interiors from the 18th and 19th centuries with the feel of modern design. The size of all the rooms and their furnishings are original. Many of them will surprise you with original painted Renaissance ceilings.

Hotel U Zlatého Stromu is special not just for its location, but also for what it offers!

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BHG Strom s.r.o., company registration number 073 41 334, registered office at Staroměstské náměstí 460/29, Prague 1, registered at the Municipal Court in Prague, file number C 299434, as the administrator of personal data (from now on referred to as the "Administrator") as a result of this informs you that for the proper functioning of the site, it is sometimes necessary to place small data files, called cookies, on your device.

Regulation (EU) 2016/679 (called GDPR) and Act No. 127/2005 Coll., Cookies or similar identifiers may also be considered personal data on electronic communications. This policy also addresses them.

What are cookies

Cookies are small text files that websites store on your computer or mobile device when you start using these sites. This way, the site remembers your preferences and the actions you take on them (such as login information, language, font size, and other display preferences) for a period of time, so you don't have to re-enter and jump from one page to another.

What we use cookies for

We use the information we obtain about you:

• to improve your experience with our site (information helps us to better respond to individual needs),
• so that you can use the functions of our site - such as Facebook comments,
• so we can respond to your question,
• to send information and updates from websites,
• follow-up marketing activities (with your express consent),
• to analyze our business activities (in aggregated form).

What cookies do we use?

The cookies used on our website can be divided into two basic types in terms of their durability. Short-term so-called "session cookies", which are only temporary and remain stored in your browser only until you close the browser, and long-term so-called "persistent cookies", which remain stored in your device for much longer or until you manually delete them (time leaving cookies on your device depends on the settings of the cookie itself and your browser settings).

In terms of the function that each cookie performs, it can be divided into:

• Conversions that allow us to analyze the performance of different sales channels
• Tracking, which in combination with a conversion, helps to analyze the performance of various sales channels
• Remarketing, which we use to personalize the content of ads and their proper targeting
• Analytics that helps us increase the user comfort of our site by understanding how users use it
• Essentials that are important for the basic functionality of the site

Some cookies may collect information that is subsequently used by third parties and which, for example, directly supports our advertising activities (so-called "third party cookies"). For example, information about products purchased by visitors to our site may be displayed by an advertising agency to better tailor the display of online advertising banners on the websites you view. However, we cannot identify you based on this information.

If you want to know what cookies we use on this website, click on "COOKIES SETTINGS" in the Cookies & GDPR bar, where they are divided into appropriate categories.

When loading the website, we use only those necessary cookies for the smooth operation of the website and its functions Others can be allowed or denied by setting them.

How to reject cookies

The use of cookies can be set using your internet browser. Most browsers automatically accept cookies by default. You can use your web browser to reject cookies or specify the use of only certain cookies.

You can find information about browsers and how to set preferences for cookies on the following websites:

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If you want to learn more about cookies and their wider use, please use the links below:

• https://en.wikipedia.org/wiki/HTTP_cookie
• https://www.aboutcookies.org

BHG Gate s.r.o., IČO: 07341253, DIČ: CZ 07341253, with registered office: Michalská 436/19, 110 00 Prague 1, registered at the Municipal Court in Prague, file number C 299432, as the Administrator of personal data (from now on referred to as the "Administrator") as a result of this informs you about the processing of personal data on this Website.

You provide us with personal data in the following cases:

• Using the contact form
• Using the registration or inquiry form
• By purchasing goods or services in an online store

The Administrator will process the user's personal data to the extent that you enter them using this contact form (i.e. name, email address and optionally telephone number) to reply to the message you send to the Administrator via the contact form, i.e. due to legitimate interests of the Administrator to ensure that visitors to the Website can contact the Administrator. The Administrator can respond to their message. These legitimate interests of the Administrator are the legal basis for the processing of personal data.

Your personal data may be disclosed to third parties only if it fulfils the legal obligation of the Administrator. Personal data will be stored by the Administrator only for the time necessary to send a reply to your message. The provision of personal data in the range of name and email address is a contractual requirement, and you are obliged to provide this personal data to the Administrator. The contact form cannot be used without giving this personal data. Providing a phone number is voluntary, and you are not required to provide a phone number to the Administrator. In this case, the Administrator will process your message via email.

You have the right to access all your personal data with the Administrator, the right to request the correction, deletion or restriction of personal data processing, and the right to object to the Administrator regarding the processing of personal data. You may also complain with the State Supervisory Authority, the Office for Personal Data Protection.

If this information changes, the Administrator will update this document.

Personal data and e-shop

Purpose of personal data processing, the legal basis of personal data processing, the scope of processed personal data.

The administrator processes and stores the personal data of the buyer

• To conclude the purchase contract, its subsequent performance (order processing, ensuring removal and delivery of goods) and possible settlement of rights from unsatisfactory performance (complaints) in the following scope: name, surname, address, e-mail and telephone number, or data on payment card including card number, expiration date, card type, CVC code and bank details (from now on referred to as "personal data"). The legal basis for the processing of personal data is, by Article 6 (1) (a), b) GDPR performance of the contract to which the buyer is a party. The provision of personal data for this purpose is a contractual requirement, and the buyer is therefore obliged to provide the personal data to the Administrator;
• because it is necessary for the Administrator's legitimate interests to the following extent: name, surname, address, e-mail and telephone number, or payment card details including card number, expiration date, card type, CVC code and bank details. The legal basis for the processing of personal data is, by Article 6 (1) (a), f) GDPR necessary for the legitimate interests of the Administrator. The provision of personal data for this purpose is a contractual requirement, and the buyer is therefore obliged to provide the personal data to the Administrator.
• To fulfil the obligations stipulated by legal regulations in the scope of name, surname, address. The legal basis for the processing of personal data is, by Article 6 (1) (a), (c) the GDPR, as this is necessary to fulfil the legal obligation to which the Administrator is subject. The provision of personal data for this purpose is a legal requirement, and the buyer is therefore obliged to provide the personal data to the Administrator.
• To offer products and services for marketing purposes and to send commercial communications using communicated electronic means (i.e., an e-mail address) in the scope of name, surname, e-mail. The legal basis for the processing of personal data is, by Article 6 (1) (a), a) GDPR consent granted by the personal data subject (buyer) to the processing of his data. The buyer provides this personal data with his voluntary consent, and for this reason, may withdraw his consent to this processing at any time. Withdrawal of support to the processing of personal data does not affect the above grounds for processing the buyer's personal data, nor the lawfulness of the processing until the revocation of consent.

Recipients / categories of recipients of personal data

In order to fulfill the contractual obligation (including the obligation to deliver the goods), the administrator may, to the extent necessary, provide the above personal data:

• to the contractual carrier chosen by the buyer when negotiating the contract by these terms and conditions, the Administrator will provide personal data in the following scope: name, surname, billing address, delivery address, e-mail, telephone number;
• Payment gateway, which the buyer chooses when negotiating the contract according to these terms and conditions, and personal data will be provided in the following range: name, surname, billing address, shipping address, e-mail, telephone number, technical data related to the payment.

Time of storage of personal data

The Administrator will store personal data for as long as at least one of the following reasons persists.

The Administrator will store personal data for the time necessary to fulfil the contract (order processing, removal and delivery of goods) and for the duration of rights from unsatisfactory performance (24 months from receipt of goods) or quality guarantee if provided longer.

Furthermore, the Administrator will process personal data to protect the Administrator's legitimate interests in disputes before courts or other authorities for four years from the conclusion of the purchase agreement; the above paragraph is not affected.

Finally, the Administrator will process personal data for the period required by law, such as:

• according to the provisions of Section 31 of the Accounting Act (No. 563/1991 Coll.) for five years beginning at the end of the accounting period to which they relate, taking into account the Administrator's obligation to keep accounting documents and accounting records (invoices);
• according to the provisions of Section 148 of the Tax Code (No. 280/2009 Coll.) for four years beginning at the end of the tax period to which they relate (taking into account the power of the tax administrator to assess the tax within such period);
• according to the provisions of Section 35 of the Value Added Tax Act (No. 235/2004 Coll.) for ten years beginning at the end of the tax period to which they relate, taking into account the Administrator's obligation to keep tax documents relating to the transactions from which it is paid value-added tax.

The Administrator will also process personal data for the period of validity of the consent to the processing of personal data to offer products and services for marketing purposes and to send commercial communications if it has been granted to the buyer for these purposes. The controller shall terminate the processing of personal data immediately after the expiry of the consent or if the buyer withdraws the consent to the processing. This does not affect the lawfulness of the processing before the revocation of consent, nor the legality of processing for other purposes specified in these terms and conditions.

Rights of the data subject

The buyer (or the person acting on behalf of the buyer has the right according to GDPR:

• to access personal data;
• to correct inaccurate personal data concerning him;
• for erasure ("right to be forgotten");
• to limit the processing of personal data;
• on data portability;
• object to the processing of personal data.

The Administrator shall notify the authorized person no later than one month after exercising these rights. The authorized person is also entitled to complain about the processing of personal data with the competent authority, which is the Office for Personal Data Protection.